In accordance with article L 121-20-4 of the Consumer Code, show tickets are not subject to a right of withdrawal. Any order is therefore firm and final unless the show is canceled by the producer or organizer.
Conditions related to COVID-19:
As of January 24, 2022, the “vaccination pass” comes into force for people aged 16 and over.
It is compulsory for people aged 16 and over to enter places open to the public.
For people aged 12 to 15, entry to the show remains subject to presentation of a health pass.
What is the “vaccination pass”?
The “vaccination pass” consists of the presentation of one of these three proofs:
Certification of vaccination (complete vaccination schedule, booster dose included within the time limit for people aged 18 and 1 month and over who are eligible)
Certificate of recovery of more than 11 days and less than six months;
Certificate of contraindication to vaccination.
An exemption allowing the use of a negative test certificate of less than 24 hours as part of the “vaccination pass” will be possible until February 15 for people who have received their first dose of vaccine by then, while waiting for their second dose.
Where will it be required?
The vaccination pass replaces the “health pass”. It applies to all places hosting leisure and cultural activities.
What must those under 16 present?
People aged 12 to 15 continue to present a health pass.
Children up to 11 years old are exempt from a health pass for access to places of leisure and shows.
To be entitled to the “health pass” you must:
• Or proof that proves that you are vaccinated: you must have been fully vaccinated for more than 7 days. If you have been vaccinated with the Johnson & Johnson/Janssen vaccine you must wait 28 days.
• Either a negative result of a Covid-19 screening test: PCR or antigen test. The test must be less than 24 hours old.
• Or a certificate which proves that you have been cured of Covid-19. You must have been cured for more than 11 days. The certificate is valid for 6 months from the day you receive the test result.
Namely:
Self-tests do not result in certified proof being issued and are not considered health proof.
You may be asked to provide proof of identity to verify that it matches the identity appearing on the “health pass or vaccination pass” i.e. surnames, first names, and date of birth.
Is the presentation of health proof obligatory?
If access to the show for which you hold a ticket is subject to control of your “health pass” in application of article 1 of law n°2021-689 of May 31, 2021 relating to the management of the end of the crisis health and decree no. 2021-699 of June 1, 2021 prescribing the general measures necessary for managing the exit from the health crisis modified by decree no. 2021-724 of June 7, 2021 (articles 2-1 et seq., and article 47-1), then access to the show is subject to checking one of the supporting documents referred to in articles 2-2 and 2-3 of Decree No. 2021-699 generating a QR code eligible for the “Health Pass” system.
It is your responsibility to ensure the validity of your proof on the day of the show, and to use, if necessary, another eligible means of proof.
Access to the show will be refused to any ticket holder if they are unable to present valid proof.
The purchaser of the ticket will not be able to obtain a refund for their ticket in the event of refusal of access due to non-validity or non-presentation of valid proof, whatever the reason.
How do I know if the event I have booked for is covered by the vaccination/health pass?
The pass is required from spectators aged 12 and over to access any place of culture.
Should I bring a mask?
For events in enclosed spaces, a mask is obligatory, even if the event is subject to the health pass and vaccination pass.
